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Frequently Asked Questions

Below are some of our frequently asked questions.  If you have any other questions or concerns, please feel free to contact us via the web, or come and visit us at a location near you.

  1. What discount will I receive as an MTA member?
  2. Are my friends and family eligible for this discount?
  3. Which Insurance carriers does EIA represent?
  4. How do I learn more about the carriers?
  5. Can I pay my bill online?
  6. Where is EIA located?
  7. Can I come to the agency for a face-to-face meeting?
  8. What are the agency hours?
  9. How do I report a claim?
What discount will I receive as an MTA member?
There are exclusive member discounts of up to 10% on your auto and home insurance written through certain partner carriers.

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Are my friends and family eligible for this discount?
Any family member living in your household is eligible to receive the MTA group auto discount. If the family member lives in another location, the MTA member can get a family membership (free of charge) to extend this great benefit to other family members. Friends of members will need their own MTA membership to be eligible for this discount.

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Which Insurance carriers does EIA represent?
EIA works with a number of top insurance carriers including The Hanover, Andover Companies and Massachusetts Property.

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How do I learn more about the carriers?
EIA takes pride in working with the best companies. For a look at the ratings of these companies based on Financial Strength, please visit A.M. Best.

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Can I pay my bill online?
Yes. For Hanover customers, please visit myhanoverpolicy.com. For Andover customers, please visit andovercos.com. If you have Mass Property, please visit MPIUA.com.

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Where is EIA located?
The EIA office is located at 440 Lincoln St. in Worcester, Massachusetts.

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Can I come to the agency for a face-to-face meeting?
Absolutely! To set up a face-to-face meeting, just call the agency at 888.908.6822 and set up a time to come in. There is plenty of free parking at the agency as well.

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What are the agency hours?
The agency office is open Monday through Friday from 8:30 am to 5:00 pm. In addition, you can reach EIA by phone during extended hours Monday through Friday from 7:00 am to 12:00 am and on Saturdays from 9:00 am to 5:00 pm.

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How do I report a claim?
To report a claim, call 888.908.6822 and follow the prompts to report an accident or loss. From there we will assist you through the entire claims procedure.

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Need a quote? Call 888.908.6822 or get an auto quote online now.

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Copyright 2017
Educators Insurance Agency,
440 Lincoln Street N 170, Worcester, MA 01653
Call: 888.908.6822